openDesk operating models tailored to your needs

Choose between flexible enterprise solutions for public authorities and the free Community Edition for smaller institutions or personal use.

Enterprise solutions for public administration

openDesk is available in a range of operating models tailored to the specific needs of public sector organisations. The Enterprise Edition combines proven tools for government workflows within a unified user interface. It includes all applications provided in the enterprise versions by the respective vendors and is designed for large organisations with over 500 users. Its highly scalable architecture ensures reliable performance, even under heavy use.

Enterprise solutions

openDesk in your own data centre

With SLA and support options for on-premises deployment. Ideal for public IT service providers and security-sensitive environments.

openDesk as a SaaS solution

The all-in-one, worry-free package hosted by a national hyperscaler. Ideal for authorities and public sector orgs seeking a turnkey solution with immediate availability.

openDesk in the Confidential Cloud

Secure deployment with an international hyperscaler. Ideal for authorities and public sector organisations operating internationally.

Optional enterprise services:

  • Kickstart support for infrastructure setup
  • Assistance with data migration
  • Custom adaptations for specific requirements
  • 3rd-level support (for self-hosted deployments)
  • 2nd-level support (for SaaS deployments)

Your path to openDesk starts here

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A key benefit of the Enterprise Edition is professional support with fixed service level agreements (SLAs), which can be extended to 24/7 cover if required. Users receive regular updates and professional maintenance, which keeps operations running smoothly and significantly reduces the burden on internal IT teams.

The free Community Edition

As open source software, the Community Edition can be freely used, adapted and further developed. All in the spirit of digital sovereignty and without any vendor lock-in.

Community Edition

openDesk Community Edition

A fully featured solution with community support via openCode. Ideal for smaller or more experimental organisations.

Info repo DIY setup

The Community Edition offers the same full functionality as the Enterprise version, with a focus on flexibility and community-driven support.

It's the ideal choice for organisations that:

  • want to get hands-on experience with openDesk

  • are looking for a cost-effective alternative to proprietary office software

  • want full control over their deployment

  • prefer to manage their own update schedule

  • want to be part of the active openDesk community